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Privacy Policy

A legal disclaimer

Last updated: 22 Sept 2024

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At StratOps HQ ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services. We are compliant with the General Data Protection Regulation (GDPR) and ensure that your data is handled with care and security.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

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1. Data Controller

The data controller responsible for your personal data is:

2. Information We Collect

We collect the following types of personal data from you:

a. Personal Identification Information

  • Name

  • Email address

  • Company name

  • Job title

  • Billing address

  • Payment information (processed by third-party payment providers)

b. Usage Data

We collect information about how you access and use our services, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent on pages, and other analytical data

c. Cookies

We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

3. Legal Basis for Processing Your Data

We process personal data under the following lawful bases:

  • Contractual Necessity: To perform a contract with you or provide services you request, such as creating or reviewing documents.

  • Legitimate Interests: For activities such as improving our services, understanding usage, marketing, and security.

  • Consent: For certain marketing communications and cookies, where you have provided explicit consent.

  • Legal Obligation: To comply with legal obligations, such as accounting rules or responding to legal requests.

4. How We Use Your Data

We use the information we collect for the following purposes:

  • To provide and maintain our platform and services

  • To process your transactions and manage your subscriptions

  • To communicate with you regarding updates, promotions, and customer support

  • To personalize your experience and improve our platform

  • To analyze usage and improve the functionality of our services

  • To comply with legal obligations and defend against legal claims

5. Data Sharing and Disclosure

We will not share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, cloud storage providers) to facilitate the operation of our platform. These providers are contractually obligated to protect your personal data and may only process it according to our instructions.

  • Compliance with Legal Obligations: We may disclose your personal data when required to do so by law or to respond to a valid legal request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a third party. We will notify you of any changes in ownership and the impact on your personal data.

6. Data Retention

We retain your personal data for as long as necessary to provide the services and fulfill the purposes described in this Privacy Policy. We may also retain personal data for longer periods where required by law, such as for tax or legal compliance.

Once personal data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct or update any inaccurate or incomplete data.

  • Right to Erasure: You can request that we delete your personal data in certain circumstances (e.g., if it’s no longer needed for the purposes for which it was collected).

  • Right to Restrict Processing: You can request that we restrict the processing of your data in certain cases.

  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

  • Right to Object: You can object to the processing of your personal data under certain conditions, such as for direct marketing purposes.

  • Right to Withdraw Consent: If we rely on your consent to process your data, you may withdraw it at any time.

To exercise any of these rights, please contact us at dan@stratopshq.com. We will respond to your request within one month, as required by law.

8. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA) that may not provide the same level of data protection as your home country. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. You are encouraged to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

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