Frequently Asked Questions

Stratops HQ is dedicated to providing you with the answers to the most common questions businesses have about streamlining operations and generating professional reports. Our platform is designed to help you understand how to prioritize initiatives, align projects with your goals, and access actionable insights for growth and efficiency.

1. What does Stratops HQ do?

StratOps HQ is an online platform that helps businesses streamline document creation and review processes. We offer automated tools to generate business plans, SOPs, project reports, and more in minutes, plus an expert document review service to ensure your documents are polished and professional.
2. How does the document generation process work?

Our platform uses intuitive Typeforms to gather key details about your business or project. Once you submit the information, our system automatically generates a fully customizable document, delivered instantly in formats like PPT, PDF, or Google Docs.
3. Can I customize the documents after they’re generated?

Yes! All documents generated through StratOps HQ are 100% customizable. You can easily download them and edit them to fit your specific needs in popular formats such as PowerPoint, PDF, or Google Docs.
4. What’s included in the Base Plan?

The Base Plan gives you unlimited access to essential document generators, including tools for creating business plans, SOPs, operational plans, and status reports. It’s designed to help small businesses and startups streamline their operations.
5. How does the Document Review Service work?

Our Document Review Service provides expert feedback on the documents you create. After submitting your document, you’ll receive detailed suggestions on structure, clarity, and professionalism to ensure your documents are polished and ready to present. You can either pay per review or opt for a monthly review subscription.
6. What is the turnaround time for document reviews?

For most documents, our review turnaround time is within 24-48 hours. If you need faster service, we offer an expedited review option in our Pro and Enterprise plans.
7. What’s included in the Pro Plan?

The Pro Plan includes everything in the Base Plan plus our Document Review Service. You can create unlimited documents and receive expert feedback on up to 5-10 documents per month to ensure they’re ready for stakeholders.
8. Do you offer a free trial?

Yes! We offer a free trial that allows you to explore the platform, generate documents, and see the value Stratops HQ can bring to your business before committing to a paid plan.
9. Can I cancel or change my plan at any time?

Yes, you can upgrade, downgrade, or cancel your plan at any time. If you cancel, you’ll still have access to your account and documents until the end of your current billing period.
10. How secure is my data?

We take data security very seriously. All documents and information you provide are encrypted and stored securely. We never share your data with third parties without your consent.
11. Do I need any technical skills to use the platform?

No, our platform is designed to be user-friendly and accessible. The guided Typeforms make it easy to create professional documents without any specialized knowledge or technical skills.
12. How do I contact support if I need help?

You can reach our support team via email or live chat. We offer priority support for Pro and Enterprise users and are happy to assist you with any issues or questions you may have.